Lab168 Digital Solutions: Privacy Policy
Effective date: January 28th, 2026
Lab168 Digital Solutions (“Lab168,” “we,” “us,” or “our”) is committed to protecting your privacy and handling personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or interact with our website, https://lab168.ca (the “Site”).
By using our Site, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us through forms, inquiries, or newsletter sign-ups on our Site. This information may include:
First and last name
Business name
Email address
Phone number
We do not collect payment or billing information through our website.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
To respond to inquiries and communicate with prospective or existing clients
To provide and manage our services
To send newsletters, updates, or marketing communications
To maintain internal business records
To comply with legal and contractual obligations
Marketing communications are sent only to users who have provided their contact information and can be opted out of at any time.
3. Newsletter & Marketing Communications
If you subscribe to our newsletter, we may send you marketing or informational emails. You may opt out of these communications at any time by contacting us at hello@lab168.ca.
Opt-out requests are processed promptly once received.
4. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy.
Personal data is retained until one of the following occurs:
You explicitly request deletion of your data
One (1) year has passed since the termination of an official business agreement between you and Lab168
Once retention is no longer necessary, the data is securely deleted or anonymized.
5. Requests for Data Access or Deletion
You may request access to or deletion of your personal information at any time by contacting us directly at hello@lab168.ca.
All verified requests for data deletion will be honored within 30 days of receipt.
6. Cookies & Analytics
Our Site uses only the standard cookies and analytics tools provided by Squarespace. These are used for basic functionality and site performance.
We do not use third-party tracking cookies, advertising pixels, or advanced behavioral analytics beyond Squarespace’s built-in services.
7. Data Security
We take reasonable administrative and technical measures to protect your personal information.
Our website is hosted on Squarespace, which provides industry-standard security measures
Any data stored in our internal records is maintained within a secured Google Workspace environment
Access to personal data is limited to authorized personnel only
While no method of transmission or storage is completely secure, we strive to protect your information using commercially reasonable safeguards.
8. Data Location & Transfers
Personal information collected through our Site is stored and processed in Canada.
We do not intentionally transfer personal data outside of Canada.
9. Children & Age Requirements
Our website is intended for a general audience. However, to engage our services or enter into a client relationship, users must be the age of majority in their country of residence, and at minimum, the age of majority in Canada.
We do not knowingly collect personal information from individuals who do not meet this requirement.
10. International Users
Lab168 operates from Canada, but our services may be accessed globally. By using our Site, you acknowledge that your information will be processed in accordance with Canadian privacy laws and this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
12. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
Lab168 Digital Solutions
Email: hello@lab168.ca